The product is live, but the business changes every month. Instead of hunting for a developer for every task — a team that knows your system, with a fixed monthly rate, an SLA on fixes and documentation that doesn't go stale.
01
A system without maintenance ages in six months: libraries, service APIs, security requirements — everything changes.
After the 30-day warranty you need someone who knows every module and builds the next feature in days, not weeks.
The developer left, there's no documentation, every change is a risk. We audit the code, document it and take it on.
A new report, a new field, a new integration every month — you need developer hours without negotiating each time.
Dispatchers, warehouse or sales stop if the system is down. You need an SLA and monitoring.
Frameworks, dependencies, certificates, backups — someone has to watch and update.
How to organise a process in the system, whether to add a module, how to prepare for growth.
02
The package depends on the plan. All plans include an SLA and monitoring.
Bug fixes with SLA
Critical — response within 24 hours, important — 3 days, the rest — in planned order.
Development hours
From 10 hours a month for new features, reports, integrations. Unused hours roll over.
Monitoring and alerts
Uptime, errors, queues, cron jobs — alerts in Telegram, we react before users notice.
Backups and recovery
Scheduled encrypted backups, restore checks, off-server storage.
Updates and security
Dependencies, frameworks, PHP/Node, certificates, vulnerability fixes.
Documentation
Technical and user documentation updated with every change.
Consulting
Answers to the team's questions, recommendations on processes and system growth.
Audit and takeover of third-party systems
For systems from other teams: code and risk audit, documentation, stabilisation plan.
Monthly report
What was done, how many hours, what we recommend next.
Don't see your process?
Describe how it works today — we'll propose a module around your logic.
03
Live systems our clients use every day. Company names are anonymised by agreement.
The site list lives in the control panel and syncs itself to GitHub; every day at 12:00 a cron checks every site with three attempts and sends one Telegram report: all good, or the list of sites down by region.
Built a dispatch platform from scratch: weekly board, billing workflow with PDF invoices, payroll module, ApexCharts dashboard, cross-dock management and PRO# autofill.
A dedicated back-office system for a 10-truck carrier: round trips, multi-currency driver cash desks, a fuel warehouse with weighted-average pricing, fuel-station statement imports, Wialon GPS and per-truck P&L.
Full CRM for a Kyiv print shop: orders with line items and margin, a 9-stage kanban with design sub-stages, finances across multiple legal entities, PDF documents built from the client's real templates, calendar and logistics.
04
For new systems — code, access and infrastructure audit. We set up monitoring and backups.
We choose the hours package and response level. Fixed in the contract.
A Telegram group or a tracker: tasks, priorities, statuses. You always see what's in progress.
Planning at the start of the month, release at the end, a report with hours and recommendations.
Once a quarter we review scope: more hours in season, fewer in a quiet period.
05
Pricing
from $299/mo
The basic plan — from $299 a month: monitoring, backups, SLA and 10 development hours. Extended packages — 20–40 hours with priority SLA. For third-party systems — a code audit separately, from $500.
06
We pick the stack for the task and your team, not the other way round. Code and data are fully yours.
07
From $299 a month for the basic plan with 10 development hours, SLA, monitoring and backups. Extended packages with 20–40 hours and faster SLA — by agreement.
Deeper dive
You can't "hand it over and forget". Service APIs change, frameworks update, security fixes come out, data grows, business processes shift. Without care a system becomes slow, vulnerable and out of touch with reality within six months.
Each new freelancer spends days understanding the code, does it their own way and disappears. A team on retainer knows the system, has documentation and delivers an improvement in hours. A fixed rate gives a predictable budget.
Not just "we'll fix it if it breaks". It's monitoring to learn about a problem first; backups verified for restore; dependency updates; documentation matching the code; and development hours, because the system must grow with the business.
If another team built the system — we audit: code structure, dependencies, security, infrastructure, access. We document, remove critical risks (e.g. public logs or weak passwords) and only then take it on for regular maintenance.
A monthly report: uptime, number of incidents and response time, hours spent, improvements made and recommendations. You see what you pay for and can change scope quarterly.
08
Tell us which system, what it's built with and what hurts most right now — we'll propose a plan and an onboarding schedule.
Describe the task — we'll respond within 24 hours
